Like any business, 2010 presented The Transcription People with its fair share of ups and downs, and there were times where closing down the business and packing shelves at Woolies was quite an appealing idea, fortunately though, the ups outweighed the downs which is why we run our own businesses right? 2010 followed a similar pattern to previous years for The Transcription People, steady business growth and the continuation of lessons learned from a plethora of life and business experiences thrown my way, some of them very hard lessons, some of them on a...

In the lead up to the end of 2009 and in the first week of 2010 I’ve read a lot of blogs listing the writer’s goals for this year. I think this is great and I have a list of goals I’d like to achieve too, but I prefer to make my first blog for 2010 a retrospective look at what I decided were my must-have items from last year. Here I have decided to list everything that has made my business a success in 2009 and helped build it to the operation it has become. 1. Must-have networking group – The Australian Businesswomen’s Network (ABN) I joined...