Like any business, 2010 presented The Transcription People with its fair share of ups and downs, and there were times where closing down the business and packing shelves at Woolies was quite an appealing idea, fortunately though, the ups outweighed the downs which is why we run our own businesses right? 2010 followed a similar pattern to previous years for The Transcription People, steady business growth and the continuation of lessons learned from a plethora of life and business experiences thrown my way, some of them very hard lessons, some of them on a...

This week I had the unenviable task of firing one of my clients. The decision to let this client go was not an easy one, it really goes against the grain of any business, after all we are here to attract clients not to get rid of them. But there are times when you have to make hard decisions which are in the best interest for your business and this week was one of them. Let me give you a little bit of background. We provide a business to business service, our clients provide us with audio which we transcribe into text and give back to them in the form of...

Those readers who follow me closely know I love all things social media, so when I was given the opportunity to live-tweet at the Media140 for Foodies event I didn’t think twice. My fingers were poised, ready to send tweets via my trusty iPhone, @dictates wouldn’t hand over his iPad ! Media140 was founded by Ande Gregson in February last year as a way of bringing people together at events and conferences all over the world to “explore the future of the real-time web”. Twitter icon Mahei Foliaki ( @iconic88 ) and his partner The Internet Chef...

The corporate world can be a bit grey at times – you travel to work on the same route, sit at the same desk every day, complete the same tasks, go to meeting after meeting… After 15 years of this grey existence I wanted to add some colour to my work life. While working in the very corporate world of American Express, I started my own virtual office business, AMC Professional Office Services, from my dining room table in 1999 with my husband. It was a side business at first, but became much more when I was made redundant. I wanted the opportunity to work...