My initial reaction to my father-in-law offering us a paid trip to the UK for a month was to panic! Even before the excitement set in, I panicked and only because I wasn’t sure how my business was going to survive without me. Now that we are on our last day of our four week holiday, I’m yet to experience any problems or dilemmas or any reason why I need to come back! So I got to thinking that maybe we should look into moving over to the UK for a year to set up our UK transcription site. We have the website already and clearly my business was being...

Recently Rhianne, who has been with us at The Transcription People since early 2008, finished her Certificate III in Business Administration and is about to start Certificate IV in Front-line Management. Rhianne came to the organisation straight out of school after finishing Year 12. With the decision made not to go to ’schoolies’ and to become focussed with starting her career was the perfect start. “… Although the tempation to have a break and go to ’schoolies’ was hard to resist, the benefits of starting the job was...

I am often asked the question “What is Transcription?” when chatting to people about what I do and am often quite surprised when people don’t know. Put quite simply, transcription is the conversion of speech-to-text from video or more commonly digital audio recordings. However there are a lot of steps to go through to transform a digital audio file into a useable text document – and there are many reasons in business for needing an accurate record of events. Our clients upload their digital audio files via our secure online server, which...

Being a busy transcription business, we often receive around ten job enquiry emails per day either requesting information or submitting resumes for transcription work. Whilst this can be quite time consuming to review each email and resume, the process is often shortened by the occasional email that I don’t even waste my time reviewing. I have been shocked over the years at people’s lack of consideration and social etiquette with something as serious as asking for your employment. The following can deter me from even considering an application: Not...

When using a transcription service one thing you must check is the security of the file transfer mechanism used by that transcription service. The vast majority of audio we process at The Transcription People is confidential, this means that the audio our clients send to us must be sent to us across the internet securely, this means encrypting the audio from the sender all the way through to our servers. How do we encrypt audio and what should you look for when hiring a transcription service? There are a couple of common ways to transfer files across the...

I love my role as proofreader for The Transcription People. Proofreading is one of several key quality control measures that The Transcription People have implemented to ensure their clients are totally happy with the transcription service we provide. After one of our transcriptionists completes a transcript from a digital audio file it is my role to proofread the transcript whilst listening through the audio, before it is returned to the client.  It is my responsibility to ensure the transcript is 100% accurate. Accuracy means ensuring that the typist’s...

The corporate world can be a bit grey at times – you travel to work on the same route, sit at the same desk every day, complete the same tasks, go to meeting after meeting… After 15 years of this grey existence I wanted to add some colour to my work life. While working in the very corporate world of American Express, I started my own virtual office business, AMC Professional Office Services, from my dining room table in 1999 with my husband. It was a side business at first, but became much more when I was made redundant. I wanted the opportunity to work...

I was recently invited to be a “guest blogger” by Alexandra Popovic from VIP Virtual Solutions, a fellow twitterer, regarding transcription typing. There were many things I could have written about regarding this topic however considering my fellow twitterer is an online virtual assistant and VA’s make up the majority of people that contact The Transcription People looking for transcription work, I thought documenting the difference between transcription and typing would be a very relevant topic. You can view the post on Alexandra’s...

Running, no sprinting into the 21st Century the team at The Transcription People are starting to become more and more active in social media in Australia and Worldwide so now it is time for our blog to be born. The role of your stereotypical typist has changed greatly over the last ten years. We no longer use dictaphone tapes, audio files are now now digital and shared across the internet. We don’t wear large headphones on our ears straining to hear the the audio we have to type above the noise of a mechanical typewriter, these have been replaced by...